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High Reliability Organizations: Lessons from Other Industries and Their Application to Education (Summit 2020)
Existing in many different sectors, high-reliability organizations achieve consistently high-quality outcomes while avoiding serious accidents and failures. This session, recorded at the 2020 Summit on Improvement in Education, explores how those organizations organize themselves to make failure unlikely, and what we can learn from them that might be applied in education.
High-reliability organizations (HROs) avoid serious accidents or catastrophic failures in domains in which accidents are often the norm and management of risk factors. These kinds of organizations exist in many industries, including the healthcare and education systems. In this session, participants will learn about the key tenets that guide the operation of HROs and explore how these practices can be applied more broadly in education to reduce unwanted system failures and improve student outcomes.
Access the resources from this session:
