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Learning from Variation: A Case-Based Approach (Summit 2022)
This session, presented at the 2022 Summit on Improvement in Education, explores how examination of variation can point to opportunities for improvement and support focusing improvement resources in a system. Presenters demonstrate using Shewhart charts to understand variation, and ways to use tools to investigate variation to answer questions posed in an improvement journey.
This session presents several case examples, starting with an exploration of questions relevant for improvement with answers that can be derived by an understanding of variation in existing data collected by the system. Data collected, routines utilized for analysis, and discoveries are explored, as well as potential directions for improvement based on the learnings uncovered.
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