75-min | In-Person 

Organizations using improvement science to guide their change efforts often look to improvement coaches for support. Coaching is essential to build individual and team capabilities and to support progress towards an improvement goal, but there are few resources to guide this nuanced work in practice. This session will share categories of common improvement-coaching dilemmas, as well as ways to understand a coaching dilemma by considering the type of challenge, equity implications, coaching stances, and relationships. Participants will engage in a scenario-based simulation to practice responding to coaching challenges and reflect on the possible choices a coach might make. Advanced

Presenters

Edit Khachatryan, Senior Associate, Networked Improvement Science, Carnegie Foundation for the Advancement of Teaching
Patrice Dawkins-Jackson, Senior Associate, Networked Improvement Science; Director, Organizational Learning and Development, Carnegie Foundation for the Advancement of Teaching
Barbara Shreve, Senior Associate; Managing Director, Networked Improvement Science, Carnegie Foundation for the Advancement of Teaching